MROStop Return Policy

At MROStop, we understand that there are times where products will need to be returned for various reasons. In order to expedite this process as well as protect the interests of both our customers and MROStop, we have the following return policy.

• Goods may not be returned by customer without MROStop's prior written authorization.
• Returned goods must be in first class saleable condition, in their original container, shipment prepaid and subject to inspection upon receipt by MROStop within 90 days of delivery date.
• When goods are returned because of an acknowledged error by MROStop, MROStop will rectify its error promptly without expense to the customer.
• If the authorized return is not because of a fault of MROStop or its suppliers, MROStop will undertake all reasonable action to minimize the expense of such returns; however; MROStop reserves the right to make a handling and 10% restocking charge.
• Products and systems that have been modified, manufactured or fabricated to customer’s specifications are not returnable.

In keeping with the stated return policy, the following procedures are being placed into effect March 1st 2010.

• All product returned to MROStop will be inspected by the central warehouse prior to acceptance.
• Product found to be in a condition that prevents it’s resale will be rejected, and returned with a letter of rejection.

If you have any questions or concerns regarding the return of an item or our return policy, please contact the customer service representatives at your local store.